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We are seeking a Customer Support Executive to provide excellent service and support to our clients. The candidate will handle customer inquiries, resolve issues, and ensure customer satisfaction through effective communication.

As a Customer Support Executive, you will be the first point of contact for clients, assisting them via phone, email, and chat. You will also coordinate with internal teams to resolve technical or service-related queries. A successful candidate should be patient, empathetic, and solution-oriented.

Responsibilities:

• Respond promptly to customer queries via phone, email, and chat.

• Provide accurate information about products and services.

• Resolve customer complaints and escalate issues when required.

• Maintain records of customer interactions and feedback.

• Assist in improving processes to enhance customer experience.

• Collaborate with sales and technical teams for smooth operations.

Requirements:

• Graduate in any discipline.

• 0–2 years of experience in customer service (freshers can apply).

• Strong communication and problem-solving skills.

• Basic computer knowledge and ability to handle CRM tools.

• Patience and a positive attitude.

This role offers growth opportunities, training, and the chance to be part of a customer-first organization.